We are a highly experienced team with 50-years of knowledge helping spas and hotels improve their organisation effectively
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Post covid, client demand for wellness is now much more advanced than simply offering mindfulness sessions and introducing yoga classes.
Customers are now more sophisticated, meaning that hotels and spas have a huge potential opportunity that can result in:
Our professional teams collective experience has supported a number of businesses to curate their spaces, expand their offerings and launch new services worldwide.
Drawing upon our deep knowledge of the spa, wellness and hospitality sectors we are specialists in wellness optimisation, from concept development, pre-openings, operations, training and yield management.
Being innovators in this sector, we support our clients to see and exploit their wellness potential, pivot and respond to market demands and exponentially increase their revenue. We have high expectations when delivering financial improvements to our clients.
Predicted annual growth rate in the wellness tourism industry until 2025
On customer satisfaction exit surveys
Of customers will return after a wellness experience
More likely to refer after beneficial health outcomes
Our professional team have intricate knowledge and specialist wellness experience to deliver your business objectives and outcomes
We have a range of curated programmes designed to suit your needs and stage of launching, expanding or refining your wellness offering.
This is a preliminary study that has been designed for businesses who are wanting to further consider introducing or reviewing a wellness concept in their hotel and/or spa and are considering their next steps.
A full feasibility study with a detailed written report outlining your specific wellness potential, opportunities and operational requirements. It is perfect for businesses who are committed to delivering a future paced wellness offering that will deliver improved RevPAR and customer satisfaction.
With clear defined outcomes, objectives, target customers and revenue targets we work with you to curate the ideal wellness solution to work within your budget, restraints and resource requirements.
With a clearly defined concept we take care of it all so you don’t have to and your team and stay focussed on the existing day to day operations. We cover project management, training, implementation marketing, ongoing reporting, and management services.
Professional curated wellness programmes to enhance your spa or wellness resort
We coach your team to effectively deliver wellness operations whilst exceeding revenue targets
